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After shelling out various months endeavor training at among Australia’s foremost telecommunications companies at their Indonesian operations base, a journalist found some shockingly inaccurate stereotyping of Australian customers being taught to new Indonesian staff members having and earning phone calls to Australians.
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Other administrators commented that employees are significantly hired because their kinfolk work for Celltel’s CISM or they have got connections and/or are connected with Indonesian politicians.
Understandably, the Indonesian Governing administration has advised Celltel to investigate these difficulties as a issue of urgency and has agreed to work with the Australian Authorities where wanted. On the other hand, they have requested for discreteness and complete confidentiality inside the investigation as They may be anxious that your situation could affect the Indonesian Contact Centre Sector which is below loads of force from other countries for example India getting The brand new financial commitment place try this out for overseas organizations.